Yes, snowolfstore understands that the safety of your personal information is extremely important to you. We use a wide array of electronic security measures and devices to protect your personal data and credit card information from unauthorized access. You can trust that all purchases made on our site are safe and secure. 

All orders are processed in USD. While the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

For most countries, you will not have to pay customs unless you order more than one piece. However, it ultimately depends on your location. Normally, merchants have the right to charge tax from customers. However, here at Snowolfstore, customers do not need to pay any tax during the whole process, from shopping to receiving.

Snowolf are made from and filled with polyester fibers or cotton. No toxic chemicals are used or add within each plush toy. But due to our primary marketing demographic we recommend an age grade 3+.

For the convenience of transportation our products may packed in the plastic vacuum-sealed bags. So it needs some time to fluff your plush toys. Please follow these directions: 

1. Please open the plastic vacuum-sealed bags with careful. Don't scratch the outer layer.

2. Once removed from packaging, let them sit out for a few hours. It‘s better to place them in the sun to let the filling naturally fluffy.

3. Hug, fluff and rearrange the ultra-soft filling until your plush toys and stuffed animals becomes their intended shape.